Safe Shopping Guarantee

Fair Credit Billing Act: We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card due to shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 for fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Processing Orders

  • The moment you place your order, the AFC Aircraft Works team starts the process of getting your order to you as quickly as possible. If the item is in our CA warehouse, those items are designated as your aircraft maintenance operation and usually process to ship within 24 hours. If lead time is indicated on the website, usually within an hour of our customers' placing their order, the team places a purchase order with the manufacturer for those items. This purchase order is a commitment on our part to obtain products for you at the most reasonable cost- as quickly as possible.

  • Lead time is always shown for items, not in our shipping warehouse. Lead time is the number of business days it will take for your order to be received/processed at our Lagrangeville, NY shipping facility. Lead time does not include shipping/transit time from our facility to the customer.

  • Expedited shipping only affects the time in transit; same-day shipping may be selected, before a 3 pm ET checkout, for items stocked in the NY warehouse.

  • Orders that have entered the shipping process cannot be modified.

  • Orders are not usually processed on weekends and holidays. (After all, even I need time off!)

 

Rush processing

AFC Aircraft Works can rush process your order for an additional fee provided that the following conditions are met:

  • The order is submitted before 3:00 pm PDT on a normal business day. (Monday - Friday, exclusive of select holidays)

  • Your transaction and credit card authorization is successfully completed before 3:00 pm PDT. (On the normal business day)

  • Your shipping address matches your credit card billing address (i.e., No alternate ship-to address).

 

Rush Processing Disclaimer (it's all in caps because it's essential)

IN ALL CIRCUMSTANCES, AFC AIRCRAFT WORK'S MAXIMUM LIABILITY IS LIMITED TO THIS RUSH ORDER FEE ONLY. WHILE AFC AIRCRAFT WORKS CANNOT GUARANTEE SAME DAY SHIPMENT FOR ALL ORDERS, AFC AIRCRAFT WORKS WILL PUT FORTH ITS BEST EFFORT TO SHIP ALL RUSH PROCESSING ORDERS THE SAME BUSINESS DAY IF THE ABOVE CONDITIONS ARE MET. OTHERWISE, YOUR $10.00 RUSH PROCESSING FEE WILL BE REFUNDED. EVERY EFFORT WILL BE MADE TO CONTACT YOU IN THE EVENT WE CANNOT "SAME DAY SHIP."

 

Payment Methods

  • Visa

  • MasterCard

  • PayPal

  • We do not accept C.O.D. orders, sorry!

 

Sales Tax

Sales tax is calculated based on the state you are shipping to. If you are tax exempt, you must create an account and submit documentation prior to placing an order. If you place an order and are tax exempt, you can have taxes credited back for orders that haven’t entered the shipping process yet. Once an order has entered our shipping process, we will no longer be able to refund taxes. Tax refund requests would need to be filed with the state where the order shipped to.

 

Order Status

AFC Aircraft Works will keep you informed of your order status via e-mail. All tracking information will be emailed to the email used to place the order once your order (or part of your order) has shipped. You may also acquire your order status using the email used when placing the order, as well as the order number.

 

Backorders

Some items on AFC Aircraft Works are occasionally back-ordered. We do display the lead time on the item page. If an order is placed for a back-ordered item, the most current estimated ship date will be included in the email order confirmation. On rare occasions, inventory discrepancies have occurred. An automated email will also be sent to alert you of that situation.

 

Cancel Order

  • Please call during AFC Aircraft Works’ hours of operation (Monday-Friday, 9 AM-5 PM PDT) to request an order cancellation. You will receive a credit for the amount of the order, less any cancellation fees, to your original payment method. We very strongly discourage sending order cancellation requests via email; it is unlikely we will receive the message in time to void the order due to the volume of emails we receive each day.

  • If we have begun processing your order, our system may automatically assess a fee of 15% if you cancel your order. If we have processed your order for shipping, it cannot be canceled. If your order has entered the shipping process or already shipped, you may return it following our return policy. Please review the in-stock status carefully before placing your order. Any fees (Hazmat paperwork, Freight Forwarder Fee, etc.) will not be refunded.

  • Lead times or available-to-ship times are always shown for items not in our California warehouse. Lead time is the number of business days it will take for your order to be received/processed at our Hayward, CA shipping facility. Lead time does not include shipping/transit time from our facility to the customer.

  • Expedited shipping only affects the time in transit; same-day shipping may be selected, before a 3 pm PDT checkout, for items stocked in the NY warehouse.

  • Orders are not usually processed on weekends and holidays. (After all, even I need time off!)

Warranties (it's all in caps because it's essential)

AFC AIRCRAFT WORKS IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY AFC AIRCRAFT WORKS ARE NOT MANUFACTURED BY AFC AIRCRAFT WORKS. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER'S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). AFC AIRCRAFT WORKS ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. AFC AIRCRAFT WORKS MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. AFC AIRCRAFT WORKS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

ALL ITEMS SOLD THROUGH AFC AIRCRAFT WORKS ARE SOLD "AS-IS" OR "WITH ALL FAULTS." THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE ITEMS IS WITH THE BUYER. SHOULD ANY OF THESE ITEMS PROVE DEFECTIVE, DO NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE BUYER, AND NOT THE MANUFACTURER, DISTRIBUTOR, OR AFC AIRCRAFT WORKS, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

Limitation of Liability (it's all in caps because it's essential)

IN ALL CIRCUMSTANCES AFC AIRCRAFT WORKS' MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. AFC AIRCRAFT WORKS SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. AFC AIRCRAFT WORKS SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT AFC AIRCRAFT WORKS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Product Listings

AFC Aircraft Works works overtime to ensure the accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information contained or referenced on our website. We are real, live humans and sometimes subject to error, so as hard as we try, we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Website is labeled with an incorrect price due to some typographical, informational, technical, or other error, AFC Aircraft Works shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from AFC Aircraft Works are provided as resources to customers looking for additional information and/or professional opinion. AFC Aircraft Works does not assume responsibility for the claims and/or representations made on these or any other websites.

Product Revisions

AFC Aircraft Works is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, AFC Aircraft Works works overtime to ensure that all product information is up-to-date and factual. Unfortunately, there are varying determinates which, although infrequent, could cause the information on our website to become outdated without our immediate knowledge. This includes but is not limited to new versions or revisions, color deviations, retail package alterations, and other variations that may be considered inconsequential by the manufacturer. AFC Aircraft Works relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, AFC Aircraft Works cannot be held responsible for product revision changes.

Product Testing

AFC Aircraft Works, like other e-tailers, ships items in the condition they were received from the original manufacturer/distributor. AFC Aircraft Works does not conduct product testing before shipping any merchandise.

Product Reviews

AFC Aircraft Works reads all reviews before posting them and reserves the right to deny any review.

Here are some of the things that can cause a review to be denied:

  • Offensive or abusive language

  • Prices and availability can change very quickly on the AFC Aircraft Works website, so please leave such information out of your review

  • Hyperlinks/URLs

  • References to other stores/resellers

  • Comments on products that were either physically damaged or misused

  • Replies to existing customer reviews; please do not attempt to initiate discussions here

  • Comparisons to competing brands/products of competing brands

  • Criticism of AFC Aircraft Works's service or the service of our operations partners (FedEx, UPS, etc.)

  • References to aftermarket procedures or installation techniques not mentioned specifically in the original product documentation

  • Illegal content

  • Invasions of personal privacy

  • Pornography or obscenity

  • Hate or incitement of violence, threats of harm or safety of a person

  • Graphic violence or other acts resulting in serious injury or death

  • Any violations of copyright

  • Any violation of laws and/or copyrighted musical works

 

We may change these policies at any time without notice.

Resellers

Unfortunately, we do not have a reseller or discount program available at this time. AFC Aircraft Works currently negotiates the best possible price for you and offers these great discounts to all of our customers through our website. Anytime we receive any specials or promotions, we will immediately post them on our website for you to take advantage of.

Customers outside of California will not be charged any state sales tax, so there is no need to fax or set up any reseller tax exemption form.

Volume Discounts

AFC Aircraft Works does not have a reseller or discount program available at this time. We work hard to negotiate the best prices on the Internet and offer these tremendous values to all of our customers via our website. All inventory shown online is live, posted in real-time and accessible 24/7/365. We do offer Quantity pricing on select items, which will be displayed on the product page if available.

Governing Law and Jurisdiction

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between AFC Aircraft Works and Customer shall be governed by the laws of the State of California, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. AFC Aircraft Works and Customer consent to the exclusive jurisdiction and the exclusive venue of the State Courts of the State of California, Alameda County, to resolve any dispute between them related hereto, and the parties waive all rights to contest this exclusive jurisdiction and venue of such courts. Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against AFC Aircraft Works that is more than one year after the date of the applicable invoice.

Severability

Suppose any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part. In that case, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement. The invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable California law.

Waiver

The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement

These terms and conditions, together with AFC Aircraft Works's invoice regarding the products ordered by Customer, are the complete and exclusive agreement between AFC Aircraft Works and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between AFC Aircraft Works and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.